Office Management

Actively coordinate and participate in the morning huddle
Communicate office goals and create action plans to determine needed action for improvement
Set an example of exemplary customer service
Review schedules for productivity on a daily and weekly basis
Maintain Support Center communication and support ticket follow up
Enforce Standard Operating Procedures and office protocol
Meet/exceed provider performance and office performance goals
Submit weekly summary and office projections to Regional Director
Co-lead monthly staff meetings with doctor(s)
Assist the recruiting department with tours and meet & greets
Verify month of month provider charges and hours
Staff PTO approval
Provide time clock management
Manage various training sessions for the office
Coordinate daily staffing per schedules
Recognize staff accomplishments
Coordinate office events with the marketing department
Document needed coaching and counseling sessions and other disciplinary meetings of staff members
Participate in the interview process for office level positions
Coordinate cleaning/service contracts as necessary

Collections

Office Operations

Other Duties

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